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Replaced a ceiling fan thinking the motor was faulty, however the new one is not turning on.

I wired the fan following the instructions below without luck. I’m using wago connectors to connect the wires.

I also noticed an additional wire coming from the ceiling without covering or color which I connected to the blue wire to see if that worked but no luck. I am hoping I did not damage the fan but besides this, what else could be the reasons for the fan not functioning?

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The wiring is per the instructions. Black and blue to black, white to white, green to ground screw. There is also a bare wire which I covered with a wire cap. I will be checking voltage of each wire once the tester comes in.

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The switch has red yellow and black wires connected which correspond with the wall light outside but I don’t see any white wires connected which the ceiling fan does have. Could this be the cause of the problem?

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I am also in the process of installing a ring can to the wall light outside which uses the same outlet. Pics of the wiring provided. I would like the switch to work both with the ceiling fan and the wall light outside. The ceiling fan would use the right switch and wall light left switch.

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  • Good chance you tripped the breaker. You connected ground to hot. Green or bare wires are ground and connecting them to any other coloured wire is bad. If the breaker is not tripped, then you have bigger problems(bad panel).
    – crip659
    Jan 15 at 21:46
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    Model of fan? Does it have a remote? Jan 15 at 21:57
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    Pictures of how you actually wired it would be super helpful. Most of us who would answer your question would have a pretty good idea of how it's supposed to be wired... :)
    – FreeMan
    Jan 15 at 22:59
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    Please keep cables and wires straight. A wire is a metal conductor (copper or aluminum) inside a layer of insulation (except bare ground wires). A cable is two or more wires inside an outer wrapping ("sheath"). Wires may also (as is the case here) be inside plastic or metal conduit. The problem is cables often have a white sheath, so "don't see a white cable" is very different from "don't see a white wire". And in fact, with conduit (which you have) you will not see any cables and you won't see a white wire on a "dumb" switch, only (some of the time) on "smart switches". Jan 17 at 19:28
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    @manassehkatz-Moving2Codidact Yes, disregard cables as I meant wires for all post above.
    – Gusbus001
    Jan 17 at 19:53

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Was able to figure out. The wires from both the switch for the ceiling fan and the wall lamp were routed towards the junction box outside where the ring cam was install thus why there were so many wire coming from this box. Three of these wires for the wall lamp and three for the ceiling lamp so after figuring out which wire corresponded to what switch and some wiring, both the camera and the ceiling were connected and are working properly. Apologies if there are error in some of the terminology.

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