I am remodeling my bathroom and the "tile guy" removed my shower parts. The old Moen valve was still retained.

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I put everything back in using new Moen shower kit


However, I could not figure out why turning the valve in either way did not turn on the water:

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The water did not come in either of the position above.

What did I do wrong? Was there another shut off valve that I am not aware of?


  • Did you install a new valve or keep the old one, you say in different places, that you did both...
    – Solar Mike
    Aug 28, 2019 at 8:37
  • I left the old valve in the wall. I think now it is a big mistake
    – HP.
    Aug 29, 2019 at 2:33

1 Answer 1


When you turn that style of Moen control, it mixes hot water with cold to adjust the temperature; but first you need to pull out to get the water to flow...

  • Also, I am not convinced that you purchased the correct trim for your valve (modern trim vs. old-ass valve). Aug 28, 2019 at 11:05
  • Yeah it was the pull out one. I totally forgot. So look like I need to change the valve. I assume that means the plumber need to remove the two tiles around that area. Messy job.
    – HP.
    Aug 28, 2019 at 15:38
  • Easier to return the trim you bought and get the right trim... That is a good reliable valve model IMO... Aug 29, 2019 at 2:39
  • We kinda don't like the pullout valve though. I totally forgot that. Also even if we go with pullout, there is no GOLD handle that the spouse wants...
    – HP.
    Aug 29, 2019 at 2:40

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