0

About 3 weeks ago, we had a problem with our toilet. The toilet is on the first floor. It was leaking. We called in a plumber who said that the wax seal was bad and he fixed it. After doing this, we had an insulation person come in and remove our old insulation in the ceiling of our basement. For the most part, he did not put any insulation back. However, in certain places he put foam insulation in including around the waste pipe of the toilet.

Yesterday, I discovered that the toilet was moving when I was sitting on it. I called the plumber and he came out today to fix the problem. He believes the problem with the toilet was caused when the foam insulation was put in. He explained that when the foam insulation is sprayed on, it expands. This expansion caused the problem. They also put up a generous amount of foam insulation around the waste pipe of the toilet. He fixed the toilet without charge.

Do you think the problem was caused by putting up the foam insulation?

2
  • 2
    There's not enough information here to know. Where did the insulation go? Is it up under the toilet? Is the toilet flange solidly anchored to the floor? Photos would help.
    – isherwood
    Commented Sep 13, 2022 at 21:24
  • The insulation went around the waste pipe of the toilet. It did not go through the floor.
    – Bob
    Commented Sep 13, 2022 at 21:41

1 Answer 1

5

The plumber probably did a poor job the first time. Hopefully he corrected it the second time.

There is not much holding down a typical toilet. The wax seal, and a couple of tiny bolts that are NOTHING compared to a 200 pound person heaving themselves down onto the toilet. For stability a toilet needs two things: 1) A solid, even floor on which to rest, 2) an adhesive or silicone seal around its bottom edge to prevent it from moving. My guess you had neither, which is why the wax ring failed in the first place, and the plumber probably did not fix the problem (uneven floor and no adhesive) the first time. What did he do differently the second time?

It's hard to imagine how expanding foam sprayed in the basement ceiling would cause the toilet to move. If it was sprayed between the waste pipe and ceiling, it would pull down on the waste pipe, which would be resisted by the toilet flange and pipe hangers. If the toilet flange was loose, and easily pulled down into or through the floor ..... that too would be the plumber's fault. If it was properly mounted to the floor, you would need some freakishly powerful expanding foam, that would have to blow apart your floor boards etc. You would know if that happened. If the foam was sprayed BENEATH the waste pipe it would just expand into the basement space.

Maybe foam found its way up through cracks in and around a well-mounted toilet flange, and pushed up on the toilet that way? Still ... if it's all properly done that should not move the toilet, and if it did .... it would be obvious. You'd see the plumes of foam sticking up through the floor and holding up the toilet. That's possible .... but I'd go with the more obvious explanation. You had a difficult job: A wax ring failed because of an uneven floor and maybe a poorly installed flange. The plumber didn't fix any of the underlying problems the first time. Why look further than that?

3
  • The second time he put down grout. It is still drying. I assume it is fixed. He says it is fixed.
    – Bob
    Commented Sep 13, 2022 at 21:42
  • 1
    "an adhesive or silicone seal around its bottom edge to prevent it from moving." This I did not know. I just presumed that the bolts were supposed to hold the bowl to the flange and that the flange was supposed to be properly connected to the floor. Makes sense now that I think about it, but... it had just never occurred to me. Learn something new every day 'round here!
    – FreeMan
    Commented Sep 14, 2022 at 12:17
  • 1
    @FreeMan maybe the bolts are supposed to hold the toilet down, and I'd love to grab the person who designed them by the collar and say "REALLY??????" while shaking violently. But ya, a bead of white caulk around the front and sides of the toilet really helps keep it from sliding around, and also looks good, preventing dust and mold from collecting in the gap between toilet and floor. Just don't caulk the back, you want water to be able to get OUT from under the toilet if there is any flooding.
    – jay613
    Commented Sep 14, 2022 at 12:35

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.