Does anybody have a similar light covering to this? I have tried pulling all the arms outward, pressing the arms up, looking for screws on the arms, and just sliding it out with a little bit of force. All no goes so far
We just figured out how to change this. There is 1 arm that has a bunch of give, the other 3 are pretty static. It was a 2 person job... One pushes the whole glass part up to the ceiling, while the other 'bends' the one arm up which will allow the glass to come out.
My guess is that the C-shaped retainers at the ends of the arms rotate. You'd turn them to horizontal.