SmoothSeam corner available on Pella 350 Series products only.
Page 5 of the Pella Window & Door Guide (PDF)
There you have it. You didn't buy what you thought you bought. Bummer.
Regarding the photo of the brochure that was added later, it may be a faulty early version of this one, which lacks the reference to the 250 series window shown in the image ...
I want to add another point to improving winter performance on old houses with OEM windows.
While a good set of storm windows do a good job dealing with heat through sashes, one thing that storm will not fix is heat loss through sash weight pockets.
For obvious reasons, the weight pocket are uninsulated and allow significant air convection. Moreover, when ...
Is this level of quality control typical from Pella?
I've installed 5 Pella 250 windows in my home between 2018 and 2021.
Your experience seems consistent with mine. I never read the sales brochure so I guess my expectation wasn't inflated and the seam is just like countless other vinyl windows I've seen.
The codes can be checked against NAMI's insulated window manufacturer directory, which is searchable on the organization's website.
National Accreditation and Management Institute (NAMI)
On their webpage under Q&A tab:
Looking for a Code
The certification label or mark bears a code that allows traceability of the product. If you cannot find the code on ...
Yes, that should have been flashed first. Definitely call him back. Hope you didn't pay him the final.
EDIT: flashing is usually thin formed aluminum sheet metal used to divert water flow. One would want to divert water away from the framing and over the siding.
I would wonder why the original builder built it that way. Perhaps there is something under the platform that could not be moved: foundation, load-bearing element, etc.
If there is nothing there and an engineer says the stairs can be moved, that might be a good solution.
However, if moving the stairs becomes not an option due to what is under the platform, I ...
Frost-King and other brands sell kits for covering your windows in plastic. Basically they consist of a roll of double-sided tape, and some plastic sheeting that has some slight heat-shrink properties. You install them by finding a perimeter beyond the window proper, applying tape to the perimeter, then sticking the plastic to the tape.
Once installed, you ...