I have a home that is about 14 years old so it is better than the knob-and-tube wiring in my last home. However, there are no less than three receptacles in the house that couldn't be used as the outlets weren't dependable. Today I tackled one. I checked the voltage across the wires and it showed 96v which was odd. I flipped every breaker and the voltage never changed. On further inspection, I have 24V between ground and neutral, and 120V between ground and positive.
If someone, upstream, they crossed neutral and ground, that could cause something like this, but why 24V between neutral and ground and 96V between neutral and positive? Can those voltages give further clues to what might have been done wrong?
Help please! Lew