Slight shock touching metal with wet hands

Question

In my house we get a low voltage shock when you touch metal with wet hands. We had a electrician in who told us it was a problem outside our house. He said it had to do with the transformer that fed power to our house. We called our electric company who told us that we need to do some thing inside the house. We did the back and forth a few times with the problem not solved. So we stopped. When the electrician was at our house he turned off the main that supplies power the house and went around the house with a voltage meter. He found and recorded voltage still coming though in the metal. This tells me that it is a grounding problem. Any ideas?

Thanks for all the info. I found notes that my husband had when he was doing the back and forth with the electrician and power company. This is what the electrician told us, 'the transformer ( on the pole outside of the house ) needed to be checked because voltage was coming through the ground'. The power company told us ' the lighting rods attached to the neutral needed to be moved'. That did NOTHING. What I would really like to know is this true? I am tired of the very high electric bills and this NEEDS to be fixed.

Answer 1

At this point it is a guessing game. So I am going to guess you don't have a very good earth ground and this has nothing to do with high electric bills. But you will need an experienced electrician to confirm this because it is very dangerous for an inexperience person to go poking things like this. In a case like this experience is worth the money.

Answer 2

The connection to the ground rods is defective or the ground rods are too corroded to be of any use. The neutral coming in from the power company has voltage on it and is bonded to the ground wire in the house and at the same time the grounding is not effective. As Tyson says you need a different electrician. I would not trust your first electrician to work on this.