I have been trying everything the internet wants me to try to remove this lock. I've stuck a hex bit inside the little hex thing in the picture below and spun in every direction and still the handle won't come off.

I've tried putting the key in and turning slightly past the normal spot.

And I've tried prying the backing plate off as far as it can go in hopes of finding some sort of hidden "catch" or latch or some other item.

The lock will not come off.

Any thoughts on what I can try next?

Inside of lock

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2 Answers 2


Not sure why the grub screws don't help you get the handles off... maybe they're stripped?

But you should be able to pry the interior backing plate (rosette) off and get access to screws underneath. If the handles aren't off and the plate doesn't come off all the way, it'll be awkward.

  • Yeah, they must have been stripped or something. I was able to use a screwdriver and pliers to bend the backing plate away enough that I could get at the screws. Thanks! Apr 12, 2016 at 21:02
  1. Loosen the set screws.
  2. Pull handle off (may have to tap or wiggle handle to get it to come off).
  3. Use a flathead screwdriver to pry the escutcheon (rose, rosette) off (pry right near the dimple, to release the rose).
  4. Once free, slide the escutcheon off.
  5. Remove the screws that were hidden.

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  • 1025 words... upvoted. Apr 10, 2016 at 21:15
  • Wow! I learned a new word today "escutcheon". Thanks Tester
    – ArchonOSX
    Apr 11, 2016 at 0:40
  • Thanks for the great pictures! I wound up having to bend the "estucheon" to get at the screws. Apr 12, 2016 at 21:03

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