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I have bought a couple of Philips Hue white sets, including two dimmer switches, and started playing with them and various compatible apps. Normally, a dimmer indicates the command transfer by a green built-in LED. However, After some playing, I noticed that one of the dimmers occasionally shows a red light with the built-in LED. What does it mean? The Philips user manual only explains how to mount the dimmer to the wall.

P.S. Would be great if someone with high reputation could create a philips-hue tag.

  • Have you contacted the manufacturer? – Tester101 Mar 19 '16 at 21:57
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    @Tester101, no. I first Google, and then ask on StackExchange: if I get an answer here, others will benefit from this answer appearing here. If I don't, I will contact Philips and publish the answer here of course. – texnic Mar 19 '16 at 22:04
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Instead of a manual Philips Hue uses a web based trouble shooter. I can only imagine it's because of constant updates to their system. A printed manual would become obsolete in a matter of months. This is going to be a common trend as our world continues to go more and more online. https://www2.meethue.com/support They also have a YouTube channel with a set of instructional videos but I don't recall exactly what it was called. enter image description here

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