I live in VA. My bath and bedroom lights were working fine and suddenly it was as though I threw the circuit breaker. Everything on the bedroom/bathroom circuit breaker went dead. I checked the breaker and it was not tripped, but I reset it a couple of times and still no change. I then replaced it with a new one just in case the breaker was going bad, still no change. The GFCI receptacle in the bathroom is on a different circuit. I checked it with a digital multi-meter and it checks out to 122V with the bedroom / bathroom circuit breaker off.

I also checked all other receptacles and switches with breaker on using an analog voltage detector and it shows hot on both the neutral and the hot side, but with my digital multi-meter they show only about 1V between the neutral and hot wires. This sounds like an open neutral from what I know, but how do I verify and isolate if so? I would say I have slightly more than a general working knowledge of electricity and circuits, but not used frequently so this is a little perplexing. Any help is certainly appreciated.

3 Answers 3


To test a bad neutral simply test the known hot to a good ground. Hot to ground should return nominal voltage ~ 110 - 125 Volts and hot to neutral would read something irregular.

In the case the ground is either bad or missing simply run a drop cord from a working properly grounded outlet and test hot to ground.

FYI: The above tests are to test that the branch circuit in question does indeed have a good potential of nominal voltages ~ 110 - 125 Volts, but is unable to complete the circuit from an open neutral.

Isolating Open Neutral

Isolating the open neutral can take a bit more work, but you can save yourself some time by following these steps...

  • Isolate the branch circuit breaker. See if it is labeled and what portions of the house may be using it.
  • Identify what is working on the branch circuit breaker and work your way upstream toward the non-working area until you can localize it to a room or similar area.
  • Once you've localized the area turn off the circuit breaker.
  • Next, start by inspecting the attic or other unfinished areas such as the basement or crawl space to learn the layout of the wiring. This will give you a better idea of how the electrician wired the branch circuit and help you better isolate the problem.
  • If you don't have any unfinished areas then one by one inspect behind each outlet, switch box, recessed light, or similar for any signs of a lose neutral.
  • After checking and reconnecting any suspicious taps you can reset the circuit breaker and test.
  • Repeat as necessary.

  • In the event nothing upstream works this could be indicative of a lose neutral from within the panel itself. Unfortunately, I don't think such is a DIY job and recommend only qualified electricians inspect and repair any problems inside the panel.

Alternative Step

  • Purchase a 77HP-G Tone Generator
  • This device goes on the source conductors ( black and white ) after the breaker has been turned off. This only works on open circuits, that is, non-continuity between conductors. A fault to ground for example will not work.
  • It sends out a audio frequency on the conductors that the probe will amplify.
  • The source of the problem can be isolated to some extent but using the device takes practice.

Worst Scenario

  • It does happen that some junction boxes will get covered up and hidden from previous renovations and remodels. This is an unfortunate reality that makes isolating the problem quite messy. Other than opening up the walls there is no other way.
  • Similar to hidden junction boxes are wire staples and nails that during the building of the house either were hammered too hard damaging the wire conductors or penetrated the wire because of accidents, negligence, and/or improper installations. Again, the only solution is to open up walls and ceilings.

I would first test for voltage between neutral and ground, then if there is no voltage test for continuity between the neutral and ground. There should be continuity.


More then likely it's the Neutral wire outside on the pole from your power company, call them first before you start tearing up walls..

  • I wouldn't call that "more than likely." Not impossible, though
    – keshlam
    Nov 19, 2022 at 3:51

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