Any help would be appreciated, I have done several minor diy plumbing jobs previously but nothing to this extent!

I am replacing a PulsaCoil 3 thermal store that has a leak on the internal cylinder, in our two bedroom flat. I have purchased a Telford Tristor

The pipework connections look straight forward: 1, Cold in 2, Hot out 3, 2 Connections to the feed and expansion tank.

Then the wiring to the two immersions heaters which look as simple as wiring a plug.

My concerns are about draining it down, is it as simple as shutting off my mains water and opening all the taps?

I am looking to tackle the job over this weekend so any help would be appreciated.

1 Answer 1


Just opening the taps will not drain the cistern, as the supply piping only runs through a heat exchanger inside the unit. Disconnect the power supply long enough ahead of time that the water cools down before attempting anything - per the manufacturer the water in the cistern will be around 55°C, which is hot enough to cause scalding.

With the exception of the cistern, disconnecting this will be similar to disconnecting a tankless hot water heater here in the States. Turn off the cold water supply first, then put something to catch water under the connection for the hot water outlet. If there's a cut-off on the hot water side, close it. If not, make sure all your taps are closed while you disconnect the hot water supply from the unit. This will be kind of like holding your thumb over the top of a straw - it keeps gravity and atmospheric pressure from draining all of the pipes in a torrent as soon as you disconnect it. After you have the pipe open, have someone go around and open taps one by one to allow the supply side to drain out while you catch the water.

I can't tell from the documentation I could find if there's a drain for the cistern or not, but I'd be surprised if there wasn't. Look for one at the bottom of the unit (you can see the drain on the bottom of the new model you linked to). If there isn't one, you may have to resort to sucking the water out through the cistern fill port with a wet-dry vac.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.