Trying to hang a ceiling lamp and I can't figure it out.
It's the type where you hook the connector to the ceiling, then push the "cup" (which conceals all the wiring) up to the ceiling.
But there doesn't seem to be a way of fixing the cup to the ceiling, it always dangles by about a centimetre or two. The instructions (pictures only) seem to suggest that you simply have to push it up and I suppose the tension in the cord maybe holds it in place, but it always slides down a little bit.
A suggestion I received from their [Ikea's] telephone help line was that maybe amount of cord coiled up inside the cup was too much and was pushing it out (and I should shorten the cord), but I've even tried pulling it all out so there is virtually no wire left inside, with the same results.
I've tried to diagram my problem below... The blue cup should be against the ceiling, but I can't see any way of holding it in place except the grip the cup has on the cord but that doesn't seem to be strong enough.
I happened to be in Ikea again a few weeks ago, and noted that not even they can hang the things properly!