I realise that this may well be beyond the scope of an SE site, but I'll give it a go nonetheless.

We've recently had a leaky pressure release valve on our Megaflo hot water tank. We have no boiler as such, all hot water is generated by two immersion heaters (on/off peak).

We reported the leak to the building maintenance company (our flat is rented), and after significant scheduling issues which I won't go into here, the valve was replaced last night. The engineer (I use the term loosely) fitted the new valve, tested it by checking for leaks and manually turning the valve, and left.

I then went to run hot water, only to get nothing at all (not even cold water) from the hot side of any of our taps (we only have mixers, one in the kitchen, bathroom and bath/shower combo).

Called the out-of-hours support guys out, only to be told (by two separate engineers no less) that the valve had been fitted the wrong way around, but they cannot fix the problem (and that they're not technically qualified to even diagnose it officially) because they don't carry the UK G3 certificate to work on our type of boiler (unvented?). My questions are:

  1. Is the valve the wrong way around?
  2. Is the current setup dangerous in any way?

Photos of the plumbing layout as left by the engineer are below - I've numbered the pipes to give context across photos.

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Click for full size image

I should point out that the crude line on the last photo is for context, the pipe curves behind the tank.

  • Note that your original question #2 would be considered legal advice or contractor negotiation, both of which are off topic here. But the rest of this looks like a good question for the site.
    – BMitch
    Feb 1, 2014 at 12:48

1 Answer 1


In your third picture, you can see a small arrow pointing to the left. That's the direction the water will flow through that valve. It likely has a check valve incorporated which will prevent water from flowing backwards. I don't believe this setup is dangerous since excessive water pressure will be backfeed into the cold water lines, and if those exceed the normal pressure levels it will go out the pressure release valve.

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