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I just moved in to a new house and 2 of the soft-close drawers don't work correctly. The model is Blum (it's an older version I think). enter image description here

It looks like the one in the picture, and the issue is that the orange bit snaps very quickly rather than moving slowly like it happens in the ones that work properly.

Any advice?

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    The unit is defective. You need to get a new one. Try online. Take the part out and look for a part number. Google Blum and the number.
    – RMDman
    Commented Feb 12 at 15:03
  • Is this a "new build" house, or a "new to you" house? If it's a new build, then it's on the builder/contractor to fix.
    – brhans
    Commented Feb 12 at 16:59

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Old things can wear out.

It's probably time to contact Blum to see if they'll sell you replacement parts that you can swap out, or to purchase new drawer slides and completely replace these.

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