I got a new heat pump water heater installed. Unfortunately my installer should have never ever gotten a license. Among many “crimes” that he committed I only afterwards found out that I cannot even replace the filter how he installed it:
The black plastic bar on top of the heater is the filter which is supposed to be pulled out straight upwards. Unfortunately you can see that there is an insulated pipe (hard to see because it’s black) in the way.
I cannot manage to pull it out beyond a few cm.
The only option I see is to rotate the whole tank. But then the exhaust is more blocked. Also this tank is so heavy that I do not know how I would even rotate it.
How to I replace the filter?