My water heater is 3 years old and a I've never had an issue with it until recently. It just won't stay lit. It goes out within seconds.

I replaced the thermocouple and did the soapy water test to make sure there were no leaks and that went well but it's still not staying lit.

I do have really hard water (well water, no water softener because there's not room for one) so I'm not sure if that would affect anything. Really appreciate any insight into what to look into next to fix it.

Water heater is a Richmond, model number 6G30-30PF3 if that matters

  • Is there a pilot light? or ignitor?
    – STS1SS
    Jul 24, 2023 at 14:09

1 Answer 1


Usually it is the thermocouple, but since you replaced it lets assume it is something else.

The thermocouple has to deliver a signal of >200 mV for valve to stay on, measure that.

Next to check is the exhaust sensor or the Upper Limit sensor.

  • 1
    could also be a bad gas valve. i had one that would intermittently work - took a long time to work out it was the problem. Jul 24, 2023 at 0:12

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.