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Recently purchased a 1993 house and have been updating all the switches to the rocker type switches. When I got to my box near my front door, I noticed that the neutral and ground were twisted together, which I found odd. I separated them, updated the two switches and flipped back the breaker but noticed the lights for this box were not working.

I checked the volts with a voltmeter and noticed only 7 volts from common. I decided to do a test and reconnected the neutral and ground, and lo-and-behold the volts jumped back to 120.

Does anyone know why this was wired this way/is this normal? I’ve updated almost half of the light switches in this house and this was the first time I came across this situation.

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    Sounds lie you are the victom of a hush/hush rush/rush job.
    – Traveler
    Jan 4, 2023 at 3:12

2 Answers 2

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  1. A neutral wire went bad - broken or loose connection somewhere in the circuit prior to this switch
  2. Either by accident (hey, if I touch this white wire to this bare wire, the light works again!) or on purpose (neutral and ground are connected, so they must be interchangeable) someone "fixed" the problem by connecting neutral and ground

This is very much against code. Neutral and ground are only supposed to be connected in one place, the main panel. There are some legitimate grandfathered exceptions with certain subpanels, but not for an ordinary switch or receptacle.

This is a really bad thing because not it messes up the way neutral and ground are supposed to work and it potentially puts actual current on to ground in unexpected places. Ground is only supposed to carry current in a fault, long enough to trip a breaker. (There are some exceptions with certain types of approved smart switches or other devices, but those involve very small amounts of current.)

The good news is that the problem is almost always in another junction box, and not a broken wire in the wall. The bad news is that means checking every junction box in the circuit between the breaker and this switch. You are looking for:

  • Loose wires
  • Loose wire nuts
  • Loose screw connections
  • Bad backstab connections

This last one is particularly nasty. A standard receptacle can legitimately be used to daisy-chain power to another location by putting one set of hot/neutral on the top connections and another set on the bottom connections. Even with screw connections, a wire could be loose and cause problems. But with backstab connections the problems are much more common. But builders will often use backstab connections to save a minute per connection...an hour of electrician's time per house...more profit!

If you find any serious problems - burnt wires/melted insulation, cracked receptacles, etc. then those need to be fixed properly. But if the problems are just loose wires, reconnecting them properly is all you need to do. Backstab connections can't be reused, so if you find a loose or bad backstab connection, move the wire to the screw and that should fix it.

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  • If there's burnt wires or melted insultation, you'll need to put in extra work to make sure it is fixed properly, or it'll happen again. Insulation, melted or not, are poor conductors, and so are burnt wires.
    – Nelson
    Jan 4, 2023 at 7:16
  • Thanks for that great response! I'm also in the process of updating all the receptacles, so I will definitely check them all out. Hopefully I'll find a faulty connection and it'll fix it.
    – Jacob John
    Jan 4, 2023 at 22:23
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The only time I've actually seen that happen is when someone damaged/cut the neutral somewhere in the wall and decided to use the ground for the neutral. You're going to have to trace the whole circuit out and check for neutral continuity between all the junction boxes on that circuit and into the main panel. When you find the section with the broken neutral, you'll have to replace it. Be sure to check all the connections at each box and remove all backstabs you might find.

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  • hmm interesting. Thanks for the response. If the first response doesn't solve the issue, i'll try this one out!
    – Jacob John
    Jan 4, 2023 at 22:28

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