I need to know what I need to connect the green/yellow wire to. There is no box in the ceiling to ground it to. Please help. I can email or text pictures if needed. Thanks in advance.
You will need to install a fan rated box in the ceiling and connect the cable/BX to the box with the appropriate connectors. If NB cable with a neutral, connect the neutral to the box and then to the fan bracket. If BX, then the metal sheathing should be grounded and will ground the box when connected to it. If there is no ground then just leave the green/yellow wire unconnected and stuffed into the box.
If you do not have a Ground wire coming to your ceiling box, leave the Grn/Yell alone.
Just put a cap on it.
Grounding is to protect people touching appliances with electric fault, where the hot wire touches the housing.
If there is no ground then just leave the green/yellow wire unconnected and stuffed into the box.