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My garage door won't open. I've tried to push up on it when starting assuming something needs lube, I've checked all the cables and oiled everything, the floor-mounted trip sensors are fine. When I press the button, there is a a short start represented by a clicking sound. If I keep pressing, the door will go down and then back up eventually.

The video below is probably the most clear description of the problem.

https://youtu.be/t7izeDAhVvc

Thank you for any troubleshooting ideas. I've been manually raising the door for 6 months.

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  • Since you can manually open it, presumably the mechanical lube/adjusting of the door mechanism is fine, unless that's very hard to do.
    – Ecnerwal
    May 13, 2022 at 13:51

1 Answer 1

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If "the sensors are good" and you have attempted to follow the adjusting/troubleshooting steps for your opener (see the web if you can't find your paper manual) then it's probably a fried logic board. Garage door openers are basically tiny computers.

A new opener comes with a warranty, a new logic board does not, so the choice is not all that straightforward - it could be something else in the opener, and a non-returnable non-warranty logic board is often half the price of a whole new opener, with a warranty. So unless you have excellent reason to think it's the logic board (I had a fairly new opener and a nearby lighting strike; & it was still a dice roll) whole-system replacement is the more certain path to success.

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  • It could be the spring failed and the motor stalls.
    – Jon Custer
    May 13, 2022 at 13:57
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    If it was a failed spring he wouldn't be able to open it manually which is what he has been doing the last 6 months. May 13, 2022 at 14:04
  • Well. I’m pretty sure a failed logic board wouldn’t start. My guess is that something is getting stuck on start. But at this point it’s just easier to get a new one
    – bonhoffer
    May 15, 2022 at 23:33

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