I am trying to figure out if the refrigerator requires service or just combination of button presses to reset it.
This is 4.5 years old Samsung rt18m6215sg refrigerator. Few days ago the control panel on the refrigerator lights turned off and I only see constant blinking "Fridge Off" led. I've tried to restart it via fuse box and power cable. I also tried to press different combination of buttons and only was able to change it into Sabbath Mode and then turned it off. Which means I think buttons are working. I also tried to take the food out and turn off the refrigerator for 24 hours and when turned back on the led is just blinking. The weird part is that the refrigerator is working and cooling. I have a thermometer that shows 40F in the fridge and freezing temp in the freezer. I've spoke to Samsung support and they weren't able to help me. I've searched online for a while but couldn't find a service manual or error code information. I don't think this is Cooling off mode as the refrigerator operating normally. Does anyone have any ideas if the blinking LED means some error code? I am going to call the service department but I am thinking this issue can be resolved with some sort of reset.
Thank you in advance!
This is the picture of the control panel inside the freezer with "Fridge Off" led blinking
Spoke to the technician in the store which we purchased the refrigerator from and he said that most likely the issue is the control board and requires replacement but I am still hopeful that I can reset it as the cooling does work
Kept the refrigerator on after the 24 hour reset, freezer and fridge temp is normal. Tested with fridge thermometer. I am still hoping there is a way to reset the control panel as the compressor works normally