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As installed by an electrician, after working well for a time, when the remote (wall-mounted) switch is now operated, one circuit goes live and the other switches off. So one group of lights must always be on. How can I get both light sets to resync?

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    We're going to need a lot more info to be able to help you. Make/model of the remote. If you are comfortable, turn off the breaker, take the cover plate(s) off the switch(es) in question, remove the switch from the wall, do NOT disconnect any wiring, and get us clear, focused pics of how the switches are wired and how the wires group into cables as they go into the box - including where ever the remote's receiver is wired into the circuit.
    – FreeMan
    Feb 1, 2022 at 13:08
  • Yes, electronic/smart devices are not nearly standard enough to guess at what could be going on there. Old-school 3-way switches are pretty standard, and improper installation would cause such a problem from the moment it was installed. These older switches do not reconfigure themselves all on their own. Feb 1, 2022 at 21:42
  • What do you mean by "remote switch" in this case? Feb 2, 2022 at 1:16

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