I have an Emtek Charleston entry door lock set that seems to have a free-spinning thumb turn with nothing attached to it. I can turn the inside doorknob to either lock or unlock (similar to how the thumb turn should work) but a slight bump can turn an unlocked door to locked. The outside doorknob does not move or spin. Using the thumbturn does nothing and doesn't seem to be connected inside to anything. Using the key works as expected.
How can I change the internal side door lock control to be the thumb turn rather than twisting the inside door handle? The door handle is too finicky and often will pop to locked from jarring it or closing the door hard. Having the indoor lock or unlock controlled via the thumb turn is what I want and seems more reliable. The key behavior should be unchanged. Is that thumbturn only supposed to be used with a bolt that comes out - if so I don't have an additional bolt on top.
Is this a simple configuration to change? I pulled it out of the Mortise to look around but I couldn't figure it out.