I'm attaching a substrate onto my new shower wall. I'm using HardieBacker with HydroDefense as the substrate (it's the red kind). I was very careful to read the instructions, and I bought the accompanying Backer-On screws. They are described as "Backer-On #9 x 1-5/8-in Zinc-Plated Star-Drive Interior Cement Board Screws." They are the green-colored kind. Please see the image below:
I'm finding these screws to be very difficult to drill into the board. The description says "eliminates the need to pre-drill," but I cannot do so without pre-drilling. Also, the screws won't go in all the way so that they are flush with the board.
The manufacturer says to use "Minimum 1-1/4 in. long No. 8 by 0.375 in. head diameter, self-drilling, corrosion resistant, ribbed wafer head screws." As far as I know, that's what I'm using, and I don't see any other product that would be more appropriate.
Am I using the wrong screws? If not, what am I doing wrong here? Why is it so difficult to get these to drill in all the way so that they are flush? Hopefully someone out there has used HardieBacker with HydroDefense and knows how to screw that in without so much trouble.
I tried to contact customer service but they don't reply to email.