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We are having a bathroom tiled but we're not quite happy with the result so far. The grout lines look uneven, the tile cuts aren't very clean and there's quite a lot of lippage and the walls are way off plumb.

I'm happy to give the trades person the benefit of the doubt for walls he hasn't prepared but two of them are his work from scratch.

Could someone please look at the pictures (it's quite hard to capture these things on photos) and give us a second opinion before we bring this up with the builder?

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Full size pictures: https://photos.app.goo.gl/n42aAqbpmtZMaSU38

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    Stack Exchange hosts its own images. Please edit your question and post the images inline rather than forcing users to go to an external password-protected page. – jwh20 Mar 26 at 18:20
  • Welcome to Stack Exchange. You might want to take our tour so you know how this site works and get the best solutions. – HoneyDo Mar 26 at 18:23
  • @jwh20: Thanks for pointing that out. I tried opening the link in an anonymous window before posting, which worked fine. Nevertheless I added the pictures inline as well, hope it helps! – Danstahr Mar 26 at 18:48
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    This is either a matter of opinion or a contractual issue. Both are off topic here. That's partly because we're a DIY site, and you're not D'ing it Y. That said, I'd not be happy with what I'm seeing. – isherwood Mar 26 at 20:05
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    To conclude the story, we brought it up with him and he failed to make things good so we refused to pay for the tiling (he didn't object) and we're getting someone else to essentially redo the entire lot. – Danstahr Mar 29 at 12:29
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This appears to be very shoddy workmanship. I can't tell a lot about how plumb the walls may or may not be but the wallboard has to be done properly in order to get good results once the tile is applied. However, it doesn't appear the tiler is very knowledgeable or skilled with properly installing tile. He/she should be using spacers between all of those tiles in order to control the gap between tiles. That's tiling 101. It's always a good idea for jobs of this type to get referrals. Don't just accept the lowest bid.
IMO - I think the job needs to be redone.

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  • Thanks HoneyDo. We did check the references and his previous work (pictures only because of covid) and it looked okay. That's also why I'm checking with someone independent first to make sure we're not nitpicky. As for plumbness of the walls the second spirit level picture shows the bubble. – Danstahr Mar 26 at 18:50
  • Plumb is important, but "straight" or lack thereof is harder to work with. Your underlying wall might be very curved, and this tiler didn't have the skill to cheat to flat. Side thought: if you don't re-do, make sure your grout color is very close to your tile color. – Aloysius Defenestrate Mar 27 at 22:01

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