- GE Zigbee Smart Dimmer
- I can't get it to turn on
- I have tried 2 different ones and neither will turn on
- The only way we can get them to turn on is by putting both wires in the same hole, but then it obviously won't turn off
There are completed instructions on the web. You will have to use the white jumper included with the switch or get a 6" piece of white #14 AWG and connect it to the two white wired in the box and then connect the other end to the neutral terminal on the switch. Read your complete instructions, especially #10 under the "wire strip lengths".
Here is a cut & paste provided by Harper that shows the missing part of the instructions. I have edited it into my answer with his blessing.