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I have a hose reel where this one piece has broken.

I literally can not come to spend another $100 on the entire assembly when all that's broken is this piece, but I don't even know what to search for in this case.

Our big-box stores definitely don't carry it.

It allows the assembly to spin (for reeling in, and unreeling)... enter image description here

enter image description here enter image description here This is where it goes:

enter image description here

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    If you can't find it a the big box store, call around to your local plumbing supply places and ask if they sell retail (many will only sell to commercial plumbers). Go to the first one that will sell a single unit to a retail customer and take your broken pieces with you. Likely that they'll ID it and pull it off the shelf before you can finish describing what it's for...
    – FreeMan
    Jan 21 '21 at 12:41
  • Metal parts shops will definitely be able to find you a piece like that. If they don't have it themselves, they can probably order it for you.
    – Mast
    Jan 21 '21 at 16:09
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A swivel or "rotary union" (but there are many things under the same names that don't look like that, or in some cases work like that. It's imprecise, but does cover what you have, as well as some other things.)

Specifically one with one side "garden hose thread" and the other appears likely to be pipe thread in a smaller size.

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My strong suggestion is that you contact the manufacturer of the hose reel unit. It is possible that the part that broke in yours is a custom part for that manufacturer or a specialty product that is typically only available in large quantities to hose reel manufacturers.

I have had parts go bad in things in the past and found that gentle and patient communications with the manufacturer have led to them sending me replacement parts for nominal cost if not for free.

Parts can be found. A quick look at Amazon shows this part which may be adaptable to your model reel. https://www.amazon.com/Liberty-Garden-Products-4009-Replacement/dp/B07ZWT6NBX/ref=sr_1_14?dchild=1&keywords=water+hose+swivel&qid=1611207801&sr=8-14

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  • "water hose swivel" seems to be the key search phrase here
    – FreeMan
    Jan 21 '21 at 12:40

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