I tried to install a wired doorbell which has a camera. I did some online research and learned that it requires a transformer and I checked that a transformer is already there by the breaker panel. I started with installing the chime. I switched off the line to doorbell and installed chime. I switched on the power to doorbell from breaker panel and chime sounded “ding-dong” so I assume that I successfully installed the chime.
I then switched off the main power supply to doorbell again and went outside to install new wired doorbell with camera from SimpliSafe. After its installation, I turned on the power button from the breaker panel but this bell doesn’t ring and the bell switch is not receiving power.
I checked with multimeter that there was no power on the outside wire that goes with the doorbell switch despite the power switch for doorbell was on in breaker panel. However, the chime receives enough power.
Is it normal that the chime bell rings when doorbell switch is turned on from breaker panel?
Do you think that my assumption is right that the outside wire is faulted or has no power coming to it and it requires rewiring?
I might have done a wrong installation as well so please advice.