We just got a new door installed by a professional and there seems to be a bunch of leaks in the door. I am not sure if this is normal or not on a new door install and if they are easy to fix myself or they are not a big deal.

Most of the air leaks seem to be coming from here enter image description here

Leaks in corners and sides, I see it in 3 spots, but just posted on pictureenter image description here (I can see light come through)


Interior Frame

Exterior Frame


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    You said you got this door installed? Was this by a friend or a professional? This is mainly to cover the "is this normal" part of your question. Dec 2, 2020 at 18:45
  • By a professional
    – jdeyrup
    Dec 2, 2020 at 19:06
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    I'd say it's pretty normal for a first DIY door install by a home owner, but certainly not for a professional. Being concerned about it is determined by your tolerance for cold air and rain entering your house. I'd get your pro back to do a better job.
    – FreeMan
    Dec 2, 2020 at 19:11
  • In addition to all the problems already discussed, the lock is definitely not as straight as I would expect for a professional installation. Dec 2, 2020 at 19:32
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    Speaking of the lock... I think its kinda funny how someone went out of their way to install a number lock on a door that probably gives when you lean on to it.... Dec 2, 2020 at 21:12

1 Answer 1


Your second image is a pretty good indicator that this is not normal. You can see rubber insulation at the end of the door. This insulation serves no purpose if it is not compressed against another surface. Light shining through is only a symptom of the problem. The fact that the right (image angle) side of your wall has an extrusion is of course a bit complicated, but simply cutting it out of the door (with a very generous offset) is definitely not the right way to approach this, especially since it is part of the frame which is static and does not need to move.

Thus answering your question if this is normal: Other countries might have different standards, but in my country I would absolutely not accept this kind of work. When I order a door I expect it to be perfectly sealed unless I tell them otherwise.

For your other question if you are able to fix this. It is hard to tell from the image, but the door seems to be at least level, so the offset between the door and its frame on the closing side seems to be constant. The simplest solution would be to remove the rubber insulation and replace it with a larger diameter rubber insulation. Since the pretty large gap on the (image angle) right part of the door does not need to move at all any kind of fixed insulation method (i.e. spraying some foam and cutting it and then paint over it) should probably do the trick.

edit: based on your 5th image, why is the gap on the right side a leak issue? From the outside it seems that the frame is properly sealed against the rest of the house. It looks horrible from the inside but leakage should not happen there.

edit2: This is also not very reasurring (huge gap and not even remotely level) enter image description here

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    You are stating that shoddy work is the norm in the US. While it may not be uncommon, it certainly is not normal. Bad human behavior knows no geopolitical boundary's.
    – Alaska Man
    Dec 2, 2020 at 19:13
  • I started to be a bit careful with general statements, I've learned just because my government says its better does not mean it is objectively better. Dec 2, 2020 at 19:14
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    This is SUBSTANDARD work in the USA for sure! It was not done by a "professional" but rather a poser claiming to be professional.
    – jwh20
    Dec 2, 2020 at 19:22
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    @AlaskaMan I did rephrase it, I realized it insinuated some general quality issues in the US, which is obviously wrong. Dec 2, 2020 at 19:30
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    @jwh20 a pro is simply someone who charges money for work, skill not required.
    – dandavis
    Dec 3, 2020 at 6:50

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