enter image description hereI have a single hung vinyl window that I can't get to close all the way. The the building was built in 2007 and I assume the window is that old. Nothing appears to be blocking the track. Can this be fixed or should I look into replacing the window.

picture of the small gap at the bottom of the window enter image description here

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    have a really good look at the problem and describe it in great detail ... the picture shows something that you neglected to mention
    – jsotola
    Commented Oct 28, 2020 at 23:14
  • There is a 1/8 inch gap between the bottom rail and the frame of the window. The catch does not engage. It feels like something is blocking the window from closing. When I inspected the window I could not find anything that might be blocking it from closing. Commented Oct 29, 2020 at 1:21
  • you seem to be missing the fact that the window is at an angle to the frame
    – jsotola
    Commented Oct 29, 2020 at 1:32
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    Check the track on which the window slides, and check that the catch at the top of the window** is not hitting an obstruction. Commented Oct 29, 2020 at 3:24
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    I tried to take the window out to look at tracks and sides of the window. One of the take-out clips is missing and the other one is broken. I'm going to put new take-out clips in and see if I can get the window out. Commented Oct 29, 2020 at 15:30

1 Answer 1


The window had a broken channel balance. I was able to order parts and replace both channel balances. I replaced both since it seemed like I should but maybe I could have just replaced the broken one.

How to replace a non-tilt window channel balance:


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