I'm installing a brand-new ceiling fan in our living room. I don't know what was installed there before, but there's one black wire, and two black wires connected to a white wire (*this SE link describes the exact same issue*):
I decided to install the ceiling fan. The ceiling fan comes with an electric box that has a black wire and a white wire that looks like this:
I connected the black wire from the ceiling to the black wire of the box, and the black/black/white combination from the ceiling to the white wire in box.
I checked the black cable on the other side of the box (the one that will be connected to the actual fan) and it's hot.
Once I installed everything, I try to turn on the fan with the remote. The fan doesn't do anything. I then connected the lights, and the lights don't do anything. The remote is working fine, so that's not the issue.
I was thinking that the fan is possibly defective (even if it's new) or that I wired something incorrectly.
What can the issue be?
Any help is appreciated.