As you can see in this video, the window opens when I crank it, but won’t close when I go the opposite direction. It acts as though I’m taking out the crank itself. To close it, I have to remove the crank and manually pull the window shut. It seems as though the crank isn’t catching the gears when trying to close it.
https://share.icloud.com/photos/0lYMr0wTUo7KLKfWCiDHtP9yA#Wakefield