I installed Chamberlain MyQ MAX B970 w 1 1/4HP in one of two door garage about a year ago, and I've noticed recently that its motor has been making a harder than usual noise. Then, I checked the garage door balance and it was not balanced at all. It is heavy to lift open. So I tried to adjust the balance by winding the torsion spring with torsion spring unwinding bars and a vice cramp locking the rod as a tutorial video on the web. I made 3 quarter turns but the door was not balanced (still heavy to open) so I was gonna make more turns but the spring would not turn.
My question is whether I am going right direction to wind. I went from bottom to up in the image. Also, should I really force it to wind ?