I just replaced my gas log fireplace set. I am on natural gas. I can light the pilot and it will stay lit just fine, When i turn the knob on the unit to turn on the flame, the pilot flame shrinks and the flame goes out.

  • So exactly what is your question?
    – JACK
    Mar 5, 2020 at 3:09
  • I'm wondering what would be causing the flame loss. I'm at my wit's end with this set up.
    – rsmith71
    Mar 5, 2020 at 3:20
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    – HoneyDo
    Mar 5, 2020 at 4:01
  • Is this a completely new gas fireplace or did you just replace the logs? Provide as much information as you can about the type of fireplace - brand and model will help.
    – HoneyDo
    Mar 5, 2020 at 4:06
  • Does your new log set give gas requirements for operation?
    – JACK
    Mar 5, 2020 at 12:52

1 Answer 1


Is the new log set the same btu? If your new assembly is using the original gas valve with a larger btu burner there may not be enough back pressure to maintain the pressure needed for the pilot. I have seen the supply line being two small for the size burner have this same problem. That case a 1/2” supply line to a burner that was 10000 btu larger. the owner wanted the larger burner for heat when power was lost , To solve the problem we tried a new regulator before he told me he had increased the burner size. Upsizing the supply line to 3/4 and it worked fine. The original gas valve was large enough but the smaller supply line caused the problem. If your new log set is larger you may have the same issue, reducing the jets size or increasing the supply size may solve your issue.

  • als make sure the valve is all the way open.
    – Jasen
    Mar 5, 2020 at 4:58

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