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I emailed SAKURA USA — achoo@sakura-usa.com, sales sales@sakurausa.com — but they didn't reply.

I called Roland Shao at 1-917-674-4631 every day last week, but nobody picked up. I live Toronto Canada and can't keep calling! I was charged $10 on long distance.

I don't know how range hood is fixed under panel. By way, what do you call this fixation under panel?

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  • Have you tried to remove the screws around the perimeter on the underside ? I would think this would give you access to the mounting system inside the unit. Typically it is just four screws holding it to the cabinet. ( your unit is not typical ) – Alaska Man Mar 7 at 22:53
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The installation manual appears to have all the information you will need to uninstall the hood for cleaning. Although I'm not sure why you would need to completely uninstall this hood in order to clean it.
However, if that's necessary just follow the installation instructions in reverse starting with removing the bottom panel to access the four mounting screws at the inside top of the hood. These screws have keyhole openings and only need to be loosened to slide the unit forward. Be sure to turn off the power before attempting to remove any electrical connections.

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