Hoping for some help after trying to get this setup to work. I’ve purchased a smart switch that requires two load wires, one neutral wire, and one ground wire.
When I took out my existing light switch I found it having the two load wires but also two neutral (white wires) connected to a ground wire (green). I unwrapped all the wires and hooked it into the smart switch but it didn’t work.
After some investigation it seems that the green wire must be touching one of the white wires for even the normal switch to work. Does anyone have any idea what’s going on here and what the right setup should be?
What’s very odd is that my white wires must be connected to green ones. If they are disconnected the switch doesn’t work.
Here is a wiring that does seem to work (note the white and green are touching):
The following wiring doesn’t work (white and green not touching):
Thank you all for the advice and help, it works great: