A restoration company came out to repair our aggregate courtyard that they damaged while working on our home at their cost (which they should). We also had them extend the courtyard up to the front door because the original home had a different pea gravel finish from the courtyard and didn’t look right. The portion of the porch we had agreed to pay extra for them to do but haven't paid them yet and I question whether this whole project was done right.
The existing courtyard was ~20 years old so I don’t have the expectation that they could make it exactly match but this doesn’t even look close. Ideally I thought there would be more stones showing. When I asked one of the workers he said it was because they didn’t put on the retardier right away and that they had waiting 2 hours to spray it. He said the new stuff they used no one read the directions or used before and realized it needed to be added right after the courtyard was poured. They did cover the concrete with plastic after they were done and the temperature here in NM was in the 90s during the day. I watched what they were doing off and on and it seemed like stuff I had read on how to do aggregate. They poured it, treated it with retarder, covered it with plastic and then the next day basically they tried to pressure washer the cream to see stones and it didn’t really come off. Nothing really came off. So then they were forced to use grinders, water and brooms for the next 4 days to even make some of the stones show. I am including some pictures. The one with two different types of aggregate is the existing and the new.
Since I don’t have any comparison of what a new one looked like or if anything these guys are telling me is accurate or true, I wanted to see what people think and if some unbiased experts can weigh in. Thank you.