If I try to turn my shower down from the hottest water setting then the water turns off. I've tried buying a low pressure shower head but it makes no difference.

What would be causing this problem? And how can I fix it?

  • Is this a thermostatic mixing valve which is out of adjustment? Alternatively, does it have small cut-off valves under the decorative cover operated by screwdriver? Is the cold water shut-off valve turned off? – Jim Stewart Jun 4 '19 at 16:50

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