I had attached a shelf to my wall using the hardware that came with the shelf, but then it came crashing down in the middle of the night and all of my stuff came down with it.

The hardware came from Home Depot, I don't remember the name, but there are two pieces, one is pictured below. They were rated for 30 pounds IIRC, and I only had 8 board games and 10 small books of sheet music on the shelf - I don't think I overloaded it.

I drilled holes in the wall, hammered in the plastic bits, and drove the screws into the plastic bits. There are wooden studs where they were placed.

  • Did I install the shelf wrong, or did I put too much weight on it?
  • When I put the shelf back up, should I use a different method? longer screws? do I need to get new plastic thingies?

hardware and a hole

  • 3
    How heavy are the board games in question? Did you weigh the contents of the shelf to be sure that they aren't heavier than you thought?
    – Vikki
    Commented Apr 25, 2019 at 4:04
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    I weighed them by picking them all up - I don't think they're more than ~10-15 pounds combined. But it sounds like I wasn't using the anchors entirely right.
    – aaazalea
    Commented Apr 25, 2019 at 4:09
  • 8
    What was the structure of the wall you tried to attach it to? I can't make out from the photo if it's drywall (plasterboard), soft concrete block (aerated concrete) or poor condition brickwork with plaster. The answer will differ depending which it is.
    – Stilez
    Commented Apr 25, 2019 at 8:22
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    If you're re-attaching the shelf in the same place, then in addition to the discussion below, remember that your "pilot hole" is now seriously over-sized for the screws you have (and possibly a little over-sized for the plastic anchor, if that's still relevant, which I agree it probably isn't). Your easiest option now is probably to start with new pilot holes 1-2" above the existing holes. Then your screws can bite properly into the wood of the stud, and the "foot" of the shelf will hide the old hole for you. Commented Apr 25, 2019 at 17:29
  • 1
    Yep, that's what I did. Drilled ~1/8" pilot holes 1-2" above the old ones, and now the "feet" cover the old holes, as you say.
    – aaazalea
    Commented Apr 25, 2019 at 17:30

5 Answers 5


It was installed incorrectly.

It appears what you have in the picture is a knotting anchor. Near the tip of the plastic sleeve is a threaded section. Properly installed, tightening the screw should pull the far end of the sleeve up against the wall, making a thick "knot" that prevents the anchor from pulling through the wall. Since your failed anchor looks smooth and undeformed, this evidently did not happen.

Here's an example from NPA:

enter image description here

You say there are wooden studs where the anchors were installed. Perhaps you drilled a hole large enough for the anchor then pushed it into the hole in the stud. Since the body of the anchor was then constrained by the surrounding wood rather than in the empty space behind the wall it was unable to expand. Possibly you also did not tighten the screws with sufficient force.

When mounting something where there is a wooden stud, the proper procedure is to not use an anchor at all, but just run a wood screw into the stud. The holding power of a wood screw in wood is a lot more than any hollow wall anchor.

  • 1
    Without having read all the comment on all the other answers... how to fix: The screw is long enough, but you now have a hole in the stud that is too fat. Go to your local big-box hardware store (or locally owned independent store if possible), get a screw of the same length, but of larger diameter. You need one where the shank (not counting the threads) is the same diameter as the anchor around the screw you currently have. You can then gently tap the drywall flat, put the bracket back up to the existing hole and drive your fatter screw in that hole.
    – FreeMan
    Commented Apr 26, 2019 at 12:17
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    ... The larger diameter screw will put its threads into the wood around the hole and should hold quite nicely. You could, of course, also move the mounting bracket up so the current hole is hidden by the bottom of the bracket and make a new hole for the existing screws. NB: REMOVE the screws from the anchors and toss the anchors in the bin! The pilot hole should be the diameter of the inner shank of the screw, excluding the threads. This will raise the shelf an inch or so and that may throw off your Fung Shoe (or whatever it's called:).
    – FreeMan
    Commented Apr 26, 2019 at 12:19
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    The problem with using a large diameter screw is it probablly won't fit through the hole in the bracket. Commented Apr 26, 2019 at 14:15
  • Thank you for including that picture! I always wondered how it was supposed to work. Commented Apr 26, 2019 at 16:16

TL;DR If you mount the shelf supports directly to studs, do that. Just make sure to use long screws - at least 1" into the studs.

There are two typical ways to attach a shelf (or heavy mirror or whatever) to a wall with screws:


Anchors are the "plastic things". They come in various sizes/strengths - 30 lb. rating is typical. The way you normally use them is with a hollow wall. In other words, you don't use them if you are mounting over a stud. You drill a hole - or normally I just poke a hole with a screwdriver if the wall is made of drywall - in the wall slightly smaller than the anchor. Then push the anchor in, narrow end first, so that the wide end is flush with the wall surface. Place the shelf support over the anchor and drive the supplied screw through the support and into the anchor. The anchor will expand slightly, hopefully providing a tight grip on the drywall.

A variant is a toggle bolt, where a part goes through the wall, flips/expands and is pulled to the inside of the wall when you put in the screw from the outside. I prefer toggle bolts as they are a bit stronger than typical anchors.

You actually should not use an anchor (and impossible to use a toggle bolt) if you are mounting right over a stud. If you use a power drill then you could make enough of a hole in the stud for the anchor, but it really won't hold very well and it is not designed to be used that way.

Screws Into Studs

The gold standard is long screws into studs. With wood studs (metal is also possible but a little different), you typically drill a pilot hole through drywall and into the stud. Then hold the shelf support over the hole and drive a long screw through the support into the stud. Typically I would use 2" - 3" screws. You don't want to use screws that are too long in case there are wires running through the middle of the studs, but you do want to get around an inch or so into the stud, plus 1/2" for drywall plus ???? for the shelf support - so 2" is typical.

With screws into 2 studs, a shelf or cabinet can support a LOT of weight. But if you can only get into 1 stud due to factors beyond your control, then you can either:

  • Use screws into one stud and use anchors for the other support(s). This will stabilize the shelf quite a bit compared to anchors alone.
  • Mount a strip of wood horizontally into 2 studs and then use wood screws to attach the shelf supports to the wood. This will also normally be quite strong.
  • 4
    Good answer. I'm not at all surprised that the shelf fell if that's all that was holding it. Nearly every time I buy something that mounts on the wall, it comes with those little plastic things. I almost always throw them away and either mount it directly to the studs, or use toggle or Molly bolts.
    – Mark
    Commented Apr 25, 2019 at 0:58
  • I reattached the shelf with the same screws, but with pilot holes into the studs and no anchors. It seems to be holding up well so far. If the screws are 3" long and the threads are slightly wider than my #10 screws', how much weight do you imagine it might hold?
    – aaazalea
    Commented Apr 25, 2019 at 4:05
  • 4
    Poking a hole with a screwdriver is likely to blow out a big chunk of drywall and/or tear the paper on the back face where you can't see it, consequently weakening the drywall right where it's most critical for anchor strength. I definitely wouldn't recommend it. Use a drill, or a self-drilling anchor.
    – Phil Frost
    Commented Apr 25, 2019 at 14:27
  • 1
    The way you normally use them is with a hollow wall., I've used anchors in masonry and concrete walls and ceilings, is this wrong? I hope my ceiling lamps won't come falling down...
    – gerrit
    Commented Apr 26, 2019 at 7:53
  • 1
    @gerrit There are anchors designed for masonry and concrete that are very effective. They are different from the ones designed for hollow walls. Commented Apr 28, 2019 at 1:21

Manassehkatz's answer provides good information. However looking at your photo, it appears you have some type of plastic expansion anchor of some sort.

Because it's now out of the wall, I expect that you did not screw it down hard enough. That type of anchor should be tightened down so the anchor components are compressed outwards behind the wallboard and prevent the anchor from being pulled back through the hole. Depending on the type, you can try that outside the wall to get a feel for how it's supposed to work.

Kind of like this: https://www.homedepot.com/p/The-Hillman-Group-3-8-in-Pop-Toggle-with-Screw-6-Pack-376255/202243047

  • Whoa, these things are cool!
    – aaazalea
    Commented Apr 25, 2019 at 4:07
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    Note that the OP says "There are wooden studs where [the fixings] were placed." Those plastic expansion anchors are not designed to go into studs. Commented Apr 25, 2019 at 11:54
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    This site suggests a 1" woodscrew into reasonable wood will hold 100 lbs. engineeringtoolbox.com/…
    – Owain
    Commented Apr 25, 2019 at 13:01

I don't think I saw this point mentioned above -

but if you did in fact drill a large, anchor sized hole into the stud, then there is one more way you could recover the hole and use it with wood screws - back fill it.

Purchase a small wooden dowel of approximately the same size as the hole, use wood glue to securely attach it, and when the glue dries, screw a regular wood screw in.

This is a trick used to repair guitar strap pins when the screw strips out of the guitar body, but for that we use toothpicks and wood glue as the diameter is very small. Toothpicks might work here, too.


Jade Steffen offered one solution (back-filling the stud) to rehanging, but I don't see much here to answer that part of your question.

If there are indeed wooden studs behind the holes, those holes are now far too big for any screw you can use with that shelf hanger. Luckily, E-Z Ancor makes a stud-compatible anchor called the "Stud Solver" that should be large enough to grip the stud firmly and provide you a compatible hole to screw into:


If there is just drywall there, you'll want a stronger style of anchor like a toggle. You can get the old school style that are just a toggle anchor on a bolt, but I'm personally a fan of the newer strap toggles. I think they're easier to install, and they're extremely strong as drywall anchors go:


Of course, the best choice might be to patch the holes and relocate the shelf a bit, hanging with screws directly into the studs or attaching a backing board to the studs and mounting the shelf to that. The details for that depend on your space and the aesthetics you're going for. If this is a rental, you might be best off to just patch it, paint it, and get a free-standing bookshelf instead.

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