I have a brand new Samsung NX58H5600 series free-standing gas range with five stovetop burners. The unique oval-shaped center burner works without issue.
But none of the four "normal" burners will light. I see a spark at each burner and smell gas when I try to get the burners to light, but nothing happens.
I've tried waiting for several seconds for any of these four burners to light, but they never do. Am I missing something? Is there a trick, or perhaps the installers failed to do something here? I understand that obstructions in the gas line could cause an issue, or perhaps a faulty gas valve, but I thought that seemed odd since this is brand new.
Although there's a bit of debris on the stovetop as seen in the photos, that only happened just now as I captured these photos and dropped something near the stove. It was perfectly clean as I've been trying to get it working over the past several days, which makes it seem odd a gas line would already be obstructed by gunk.