Renovating bath and bought new kingston brass faucet with hand-held shower. Room is almost finished and looks better than expected so I decided to purchase the add-on shower riser with diverter so that I could have a fixed overhead shower and still be able to use the hand-held. When I bought the faucet, I didn't think it was worth the extra $350+ for the riser. I still think it's a bit much.
Both the riser and faucet are kingston brass and the riser is advertised as an "add-on". From the pictures you can see that there is a problem with the angle of the faucet connection. (The tub is in the hall waiting to be refinished. I just temp installed the faucet but everything was tight).
The online seller referred me to kingston. I spoke with them twice on the phone and once in email. They are worthless. I even asked if they could give me the model number of a faucet like mine with a 90 degree riser hookup. The guy told me I would have to look through their online catalog and see if I could find one.
Apparently, I'm on my own and maybe you can help.
So far, the only work-a-round I can think of is a piece of pex with fittings that will screw on to the faucet and riser. When the riser is screwed directly on to the faucet, it is very secure and rigid. There is a wall brace halfway to the top to add support. If I used the pex then I would have to add at least one more support down low to compensate for the flexibility. That's not a problem but a new bathroom with a refinished tub and $1000+ just in tub hardware is going to look REALLY bad with the pex addition.
Anyone have any ideas?