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wiringI just connected a new ceiling fan with lights and the lights and fan won't turn on. I tried to hunt down the problem and used a non contact voltage detector and the voltage does flow to the wires on the light kit but the lights do not turn on. The switch should be fine, since it's brand new and was working with a different fixture before. Any suggestions?

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    1 - Pictures of the switch wiring and the ceiling wiring would be helpful; 2 - Is there one switch or two? Is the switch a simple toggle or a variable speed/dimmer? 3 - Can you disconnect the fan & lights and temporarily connect a simple light fixture to see if that works? – manassehkatz Mar 18 at 2:21
  • The switch is a simple toggle switch, and it is just the one. I also had a simple light fixture before installing the fan, and it worked. – mac_33 Mar 18 at 2:31
  • Model # of the new fan? – manassehkatz Mar 18 at 2:55
  • Chapter Ceiling fan model #10295 – mac_33 Mar 18 at 3:16
  • I see a lot of from the black wire copper sticking out of the back of the wire nut. Are you sure you have a good contact? – Duston Mar 18 at 15:08
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There was a drop in voltage to the whole circuit (97v instead of 120v). After inspecting the wire run from load center to room wiring, I found that the hot and neutral wiring pig tails were loose and needed to be secured. After adjusting the wiring and testing with a multimeter, I wired the ceiling fan + lights and they started working.

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    Thanks for the post. Would you add a few details, so future visitors can benefit from your experience? Thanks. – Daniel Griscom Mar 19 at 10:16

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