I have a Price-Pfister 533 Genesis single handled kitchen faucet that turns itself off. It is impossible to run water at a low volume because the moment your hand is off the handle it shuts off.

How can I fix this?

1 Answer 1


Pfister is so aware of this problem they have a video on the problem http://www.pfisterfaucets.com/about/falling_handle.aspx

Turns out they made a faucets with heavy metal handles but cheap plastic internal parts... after a few years they fail. I called up customer service, identified myself as an original owner, gave an approximate date of purchase, and was sent new parts.

They sent me a new metal nut, Pfister part 941-7110 . Then, they sent a new chromed plastic handle that has less mass.

  • 1
    +1, perfect fix, I actually have the same problem with one, so I'm gonna take your advise. thanks. Commented Jul 27, 2012 at 11:22
  • 1
    you must state that you are the original buyer of the part. They said they are sending a new cartridge that holds the handle.
    – user12492
    Commented Apr 11, 2013 at 15:15
  • I have had to replace the cartridge twice since 2008. Each time PP has sent a replacement cartridge and brass nut.
    – user20079
    Commented Feb 23, 2014 at 14:44
  • After the third round, PP sent me an entirely new faucet. Sadly, a cheap Phirst model, that quite frankly is not built to the standard of the original.
    – Bryce
    Commented Feb 25, 2014 at 0:02

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.