We had a contractor come in and tile our fireplace. The front (where the eye goes immediately) is not flush with the rest and creates a visible line that is driving us crazy. Is there anything we can do ourselves such as sanding or re-grouting that can fix this problem?
We have already paid a lot for the entire job as they also did the cement boards underneath. They are blaming the different thicknesses of the tiles for this look. Is this bad enough for them to come in and redo it from the ground up free of charge? Thanks!