We have a circulating pump for our hot water tank - the pump sits between the tank and the line going into the house. The issue i'm facing is if the pump is not running, I get endless cold water to the bathrooms that are closest to the return side of the line/loop.
I am thinking the check valve is stuck in the open position, you can see in the picture below that there is some calcium buildup that came out of it at some point in the past. When I suggested this to the guy at Lowes (he said he was a former plumber), he said it's not possible for water to go from a 3/4" line to a 1/2" line due to some kind of "pressure" reason (I couldn't remember his exact reason). He said the water should continue to flow in the loop in the same direction as always, even if the check valve is broke. I asked what is the purpose of a check valve then, and he said high pressure buildup. He said I might have a slab leak somewhere (this made zero sense).
Hoping someone can confirm that if the check valve is indeed stuck in open position, and the pump is turned off, then it's possible that could explain why the hot water in the sinks and showers closest to the check-valve side of the line, is getting cold water. If it is indeed the check valve, do I need to replace the whole thing, or can it be opened from the top to see if it can be freed up?