I think that our washer is toasted and I would like to know if it can be fixed before I decide to buy another one
Here is the history of this issue:
Yesterday my wife was doing the laundry and the washer in the basement started making a huge noise , I was under the impression that the house was coming apart :-) . We both run to the basement, it was the washer that was making noise...it stopped by the time we got there. It was the final minute of the program as the timer was showing (I guess it was high speed squeezing) We thought something was misplaced in the drum and that made the noise
Today my wife used the washer again and she is telling me that the washer worked for 30 minutes but it was making more than usual noise so she let it work ..at the end when she went back to see what was going on there was water on the floor and it was dripping from the bottom side of the drum window on the floor. The program ended and she tried to get the clothes out of the washer...that was when she noticed smoke coming out for the drum compartment and she called me.
My first move to troubleshoot this was to see if the drum is moving freely and by giving it a quick spin I noticed that the drum is facing some friction. By the sound it is like it is tangent to a rubber piece or something.
I am handy and I can probably take the job to fix it if it is doable. I just wanted to hear from those of you who have experience with this your opinion what could this be and what would be the steps to take to troubleshoot it
Also if you are aware of any place where I can download a service manual it would be greatly appreciated
OK I now know what happened. Or at least I guess what happened. The spider shaft assemble cracked and a piece of it was projected into the plastic case of the drum that was perforated ....this is by far a case of poor quality and manufactured defect. Below is a picture of the damaged piece and the damaged case. It is just horrible. I will post another question to find out if it iw worth ordering a new assembly.