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In my rental unit, the shower [no tub, just shower] faucet is completely goofed up. It's a 1 handle faucet. The hot and cold water don't mix. If it was a clock, 'off' is 12:00. Turn counter clockwise to 11, 10, 9:00, the water is cold. The handle won't go past, say, 9 or 8:00. Turn clockwise back to 12:00, it's off. Turn it clockwise to 1:00 2:00, 3:00; it's HOT. I't won't turn past about 4:00 or so. There's no way to get warm water. Hot and cold are opposite each other; you can get only 1 or the other. My last tenant never complained about it, but my new tenant can't get it a comfortable temperature, and I can't figure it out either. Anybody?? Thanks in advance!

  • are you sure that there is no on/off function, such as pulling the handle? – jsotola Dec 31 '18 at 6:23
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    There's no additional moving part; the handle goes either clockwise, or counter clockwise; off is at 12:00. It's an inexpensive faucet. That having been said, it would be just like me to overlook the obvious... – Shari T Dec 31 '18 at 14:03
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The cartridge inside the shower body may be shot. Call a plumber and have him inspect it, if you don't know how to change one. They're relatively easy to do. remove the handle, remove the housing, pull out the cartridge. reassemble...

  • Thanks for your response! Does it seem more like a bad cartridge, or a bad plumber? I'm pretty sure it was installed this way... would there have been a way to install it incorrectly that would make it work this way? – Shari T Dec 31 '18 at 14:11
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    doubt it would have been able to be assembled if it was installed wrong. could be upside down, but i doubt the housing would have screwed on. if you handy you can give it a shot. don't forget to shut off the water first. – SkottyG Dec 31 '18 at 14:16
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FIGURED IT OUT!! Thank you to those who answered- I appreciate your willingness to help! The handle was put on in the wrong position! I took it off and rotated it [pretty sure it was 180 degrees]. This made it so that when starting at 6:00, turning counterclockwise, it started with cold water, then continued to turn freely to get warmer, finally hot. I'm so glad it was a simple fix. Sometimes there is a free lunch!

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    You should mark you answer as THE answer. (Congratulations on your solution and thanks for sharing!). – Steve Wellens Jan 1 at 5:31

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