I realize there are lots of similar questions, and I've read most of them. Thanks in advance for advice on this particular flavor.
I'm trying to buy a new dual fuel range. I looked at a model which on its website says it requires a 30 amp connection. To confirm it would work on the kitchen circuit I have, I did the following:
I read the manufacturer's installation instructions. They say "A cord kit rated at 120 / 240 volt 30 amp minimum is required. A 50 amp range cord is not recommended"
I emailed the manufacturer directly. The response was unhelpful, it quoted the instructions back at me ("You will see that the Volts/Hertz/Amps are: 208/240Volts / 60 Hz / 30 Amps")
Our salesman at the local-not-bigbox appliance store talked to the regional rep for the manufacturer, who confirmed we could use the new range on a 30 amp circuit.
So far so good, right? Unfortunately, the local-not-bigbox appliance store has an installation team who won't install the range because they say I have a "dryer" outlet, and they will only install a range with a "range" cord and plug. The salesman has told me I can either change the outlet at the wall to match the "range" plug, or buy the range and have someone else install it.
I have a couple questions:
Is the installation team right? Is there a difference between the dryer and range receptacles that's more than "30 amp" vs. "50 amp"? In other words, do I have to use a "range cord" on a range no matter what the circuit rating is (and related - does that mean my house was built not to code)?
What's the right answer on installing a new range from a safety point of view? Is it to use a 30 amp cord with "dryer" plug? Is it to change the wall outlet? Or should I give up and buy a gas range?
Who is the right professional to ask for help? So far I've called a couple local installers who have all told me I should call an electrician to change the wall receptacle. Is it time to call an electrician or time to find a more understanding installer?
Thanks for any help.