Our GE washing machine has a drum that won't turn at all, but the pulley turns. It also makes a 'ch,ch,ch,ch' sound. The belt was replaced because it had been 'chewed up' ~ thinking the other problem caused the belt to go bad. What might be causing this problem?

  • 1
    Does the drum turn freely by hand? – isherwood Oct 1 '18 at 2:46
  • Check for free rotation of the drum. If it won't rotate, then you may have had the drum brakes fail. If it spins freely, then you might have had the drum clutch fail. – Jeff Cates Oct 1 '18 at 3:15
  • It doesn't spin freely, so might be the drum brakes as you suggest. – RET Oct 1 '18 at 3:20

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