Two years ago we installed an expensive high end branded (Lifetime warranty) single holed faucet in our laundry room.
Last week the metal braided hose on the cold side burst. The way our faucet is designed is that the hose is attached to the faucet itself, so it was not a 3rd party or cheaply made metal braided hose. Luckily we quickly noticed the leak, and the damage was not that severe, but it could have been much worse! But the idea that these hoses can fail only after 2 year is very very very troubling to say the least.
After doing little bit more research. According to this MIT paper written in March 2016, it discusses the failures of metal braided hoses.
Few points in the conclusion is the quality of the steel. But as I've said before, ours is attached to the high end faucet, so i'm assuming it's of the highest quality.
Storing cleaning agents under the sink which can contain chlorides or other corrosive compounds. But we don't store anything in this particular cabinet. So that's ruled out.
I've read on other sources: suggesting to make sure not to over tighten or under tighten the hose. Okay???
That you should replace the metal braided hose every 5 years. That's not possible in my situation because they are attached to the faucet.
And that you should have a licensed plumber install the faucets. Why? What is a Licensed Plumber going to do differently than a person with a wrench and a common understanding of how to install things. This shouldn't exactly be rocket science.
The faucet company has already sent me a brand new replacement of the unit, but now i'm skeptical in installing it again. If we didn't catch this leak, it could have costed us thousands of dollars in repairs.
Any suggestion would be appreciated.
Here are a few images.
This is not my faucet, but an exmaple of how the hose looks. I've faded out the 3rd hose because my faucet only has two hoses, not three.
Edit:
isherwood suggested the discoloration could be rust. It's possible, but I think it may be rust dust? Here are couple pictures of the surrounding area.
As you can see the bottom of the sink is rusted out, and if you wipe it, "rust dust" comes off and could fall down toward the hoses. I'm not super knowledgeable about rust dust, or rust itself.
Any thoughts?
High Resolution Images: https://imgur.com/a/6H8ocfw