I hope this is an appropriate place to ask this question. We've just bought our first house and it is in need of a new roof, so I'm shopping around for quotes. Metal roofs seem like something we'd be interested in for their "cool roof" (thermal) effect and their longevity. I asked one of the roofing companies whether or not they install metal roofs and if so, how much that would run for compared to composite shingles, and I got this response:
Metal roofing is extremely fragile and is susceptible to leakage only after a few years, we do not install any metal roofing anymore as a result.
This seems to contradict everything I've read so far about metal roofs. For full context, I was specifically asking about CertainTeed Presidio Metal Roofing, so maybe their answer was about that specific product instead of metal roofs in general? Regardless, I am a bit perplexed about how to reconcile all that I've learned about metal roofs vs this statement by a company that does nothing but install roofs. The roofing company was highly recommended by several of our neighbors who recently had their roofs redone (with composite shingles).
Are metal roofs a bad decision? Are metal roofs via Presidio Metal Roofing a bad decision? We live in the San Francisco Bay Area, so snow is not a concern for us; wind, rain, and fire are probably the three biggest threats to our new roof as I understand it.